Gas emergencies

Escape procedures and gas emergency helpline numbers.

In the event of a gas leak you should call The National Gas Emergency Service. It's free and is operated 24 hours a day, 365 days a year.

Customers supplied in the UK please call: 0800 111 999

Customers supplied in the Republic of Ireland please call: 1850 20 50 50

Power cuts

In the event of a power cut you should contact your local distribution company.

If you are unsure of who your local distribution company is, please refer to your electricity invoice where you will find a two digit regional electricity company (REC) code within your electricity supply number. Use our REC code guide to find out who your local distribution company is and how to contact them.